Shipping Policy
Last Updated: 18/04/2026
MEESUK SUPPLY CO., LTD. delivers medical equipment nationwide across Thailand through professional and secure shipping.
1. Service Areas
- All 77 provinces in Thailand — via Kerry, Flash, Thailand Post
- Large equipment — direct delivery with installation team
- Installation & training — nationwide, depending on product
2. Delivery Times
| Product Type | Time | Notes |
|---|---|---|
| In-stock items | 3-7 business days | After payment confirmation |
| Remote areas | 7-14 business days | Southern border provinces, islands |
| Special imports | 30-60 business days | International manufacturing |
| Large equipment | 14-30 business days | Includes installation |
3. Shipping Fees
- Small-medium items: carrier rates (quoted before shipment)
- Large items: by distance and weight (quoted)
- Orders over 500,000 THB: FREE nationwide (in-stock only)
- Installation: Free for designated products
4. Order Tracking
- Email confirmation with tracking number when shipped
- Check status via "My Account" → "My Orders"
- Contact via LINE: @meesuksupply or 097-924-8854
5. Receiving Orders
- Inspect packaging — before signing, photograph any damage
- Inspect items — within 7 days, report any issues immediately
- Record unboxing — recommended for high-value items
6. Delays
We notify you in advance of delays from:
- Natural disasters or severe weather
- Customs delays (imports)
- Holiday peak seasons
- Incomplete/incorrect address