Terms of Service

1. General Information

The website meesuksupply.com is operated by MEESUK SUPPLY CO., LTD. (hereinafter "Company" or "We"), located at Building 1517, 2/10 Soi 17 Nimmanhaemin Rd., Suthep, Mueang, Chiang Mai 50200. We provide medical equipment distribution and importation from world-class brands.

By accessing this website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

2. Ordering

• Orders are completed upon full payment receipt and verification
• We reserve the right to cancel orders due to incorrect information, pricing errors, or stock unavailability
• Prices exclude installation, training, or special service fees unless otherwise stated
• Customers are responsible for verifying order information before confirmation

3. Payment

We accept payment through:

• Bank Transfer — ธนาคารกสิกรไทย
• PromptPay — QR Code
• Credit/Debit Card — processed securely via Omise (PCI-DSS compliant)

Credit/debit card information is processed directly by Omise. We do not store or have access to your card details.

4. Shipping

• Delivery time varies by product and location, typically 3-14 business days
• Some products may require importation (30-60 business days)
• See Shipping Policy for details

5. Warranty

• All products carry manufacturer warranty (typically 1-3 years)
• Warranty does not cover misuse, accidents, natural disasters, or modifications
• Our engineering team provides installation and lifecycle maintenance

6. Returns & Refunds

See our Refund Policy for details.

7. Intellectual Property

All content, images, logos, and information on this website are the property of the Company or respective owners. Unauthorized reproduction or commercial use is prohibited.

8. Limitation of Liability

The Company shall not be liable for indirect, special, or consequential damages arising from website or product use, except in cases of gross negligence.

9. Changes to Terms

We reserve the right to modify these terms without prior notice. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by the laws of Thailand. Any disputes shall be subject to Thai jurisdiction.

11. Contact Us